Privacy Policy

Effective Date: 31st December 2024

At YWR [Yoga with Rachel], your privacy is of utmost importance to us, and we are dedicated to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR).

By accessing our website or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may gather the following types of personal data:

1.1 Personal Information: When signing up for a class, we may collect:

  • Your name
  • Address
  • Email address
  • Phone number
  • Date of birth
  • Name and contact details of an emergency contact
  • Student disclaimer forms
  • Class attendance records
  • Notes on incidents or accidents during a class (including RIDDOR reports and safeguarding information)
  • Consent forms for teaching children (if applicable)
  • Photo consent forms (if applicable)
  • SMS, WhatsApp, or messages shared via social media platforms
  • Payment details

1.2 Usage Data: Details about how you interact with our website, including IP address, browser type, and pages visited, collected through cookies and similar tools.

1.3 Health Information: Relevant health details, such as injuries or medical conditions, provided to ensure a safe and suitable yoga experience.

2. How We Use Your Information

We use your data for the following purposes:

2.1 Service Provision: To manage bookings, deliver classes with appropriate modifications, and address your inquiries.

2.2 Marketing and Updates: To send newsletters, promotions, and class updates, if you’ve opted in to receive them.

2.3 Personalisation: To customise our services to better suit your preferences and requirements.

2.4 Legal Compliance: To fulfil legal and regulatory responsibilities.

3. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual Obligations: To provide the services you request.
  • Consent: For activities such as marketing communications and collecting health-related information.
  • Legitimate Interests: To improve our website, services, and overall experience for users.
  • Legal Compliance: To adhere to applicable laws and regulations.

4. Sharing Your Information

We do not sell or rent your personal data. However, your information may be shared in the following cases:

4.1 Service Providers: With trusted third-party providers for tasks like payment processing, booking management, or email distribution.

4.2 Legal Authorities: If required by law or to protect our legal rights.

All third parties are contractually obligated to handle your data confidentially and use it only for specified purposes.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Retention methods include:

  • Website: Data automatically collected via online forms.
  • In-Person: Health questionnaires, consent forms, and incident reports.
  • Google Forms: For health questionnaires, testimonials, and consent forms.
  • Google Mail: For communication related to classes, schedules, and bookings.
  • SMS, WhatsApp, Social Media: For communications and arrangements with students.
  • The British Wheel of Yoga: For safeguarding purposes, if applicable.
  • RIDDOR Website: For reporting accidents or incidents.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

6.1 Access: Request a copy of the personal data we hold about you.
6.2 Correction: Ask us to update or correct inaccurate or incomplete information.
6.3 Deletion: Request that we delete your data, subject to legal or regulatory requirements.
6.4 Objection: Object to specific types of data processing.
6.5 Data Portability: Request a portable copy of your data.
6.6 Withdraw Consent: Revoke consent for processing activities that rely on your permission.

To exercise these rights, contact us at rachelmilleryoga1@gmail.com.

7. Cookies

Our website uses cookies to improve functionality, enhance user experience, and analyse traffic. You can manage or disable cookies through your browser settings.

8. Security

We employ reasonable measures to safeguard your data, including encryption and secure storage systems. However, no method of data transmission or storage is entirely foolproof, and we cannot guarantee complete security.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated version reflecting the effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: rachelmilleryoga1@gmail.com